Some activities created in the mobile app are not created on the desktop
closed
I
Iacopo Nucci
see attached screenshot I noticed by chance because you have expired that some tasks created on mobile do not sync with the desktop
See task watch air purifier
Log In
Jeson P
closed
Hello! Our dev team coulnd't reproduce this so it may have been fixed. Can you please make sure that all versions you have (mobile and or desktop) are updated? Thank you!
A
Aidan
I've been having similar issues where i had a two separate overdue (repeating) tasks showing on mobile but was completed on desktop.
attempting to complete the task on mobile failed. it said "task completed" but still showed as overdue and uncompleted.
when i checked on desktop it had created a duplicate of the task and marked that as completed instead.
(changing anything about the task simply created a duplicate, refused to edit the task itself)
logging out of mobile, deleting all app data, re-syncing, etc... did nothing.
I spent over 30 minutes trying to get that task to stop showing on mobile.
eventually managed to by going back to previously completed tasks weeks ago and editing those, then deleting them "and all future tasks" and then re-setting the repeat
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Iacopo Nucci
I can confirm this morning too I realized that of the various tasks created on mobile one had not imported it to the desktop I remember it because when I empty the inbox I have some left in the mobile inbox
Jeson P
in progress
I
Iacopo Nucci
MAC: Version 2.45.23 (2.45.23) IOS: 2.45.25 (685)
Jeson P
Iacopo Nucci: Thank you! Have you also tried creating a task on the desktop and observe if it comes in to your mobile?
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Iacopo Nucci
Jeson P I think so it's been a while ago but it seems to me that they appear from the desktop
Jeson P
Hi! Thank you for raising this. Can you confirm the version of the mobile and desktop that you have and if the same accounts are used to log in?
If you could also try creating a task on the desktop and observe if it comes in to your mobile. Thank you!
I
Iacopo Nucci
Jeson P However, tried now and from desktop to mobile it seems that you create them
Jeson P
under review