Clickup integration not updating tasks in Akiflow
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Matt Fordham
I'm able to pull across tasks from Clickup into Akiflow, but after the initial pull there are no updates coming across in the integration. This includes:
- No updates to tasks in Akiflow if the task values (e.g., name, due date) are changed in Clickup.
- No new tasks created in Clickup being imported into Akiflow after the initial integration pull.
Happy to help with user testing if needed.
Thanks.
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Jeson P
in progress
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Matt Fordham
Hi Jeson P FYI I've installed the latest update (2.45.23) and it's still not working - no new tasks pulled across, no updates coming across either. It will work every time I use the 'Start from Scratch' functionality, but that's not a workable solution as it removes any association between the tasks and slots etc. I'm pretty close to giving up on Akiflow and looking for something else. It's a great product and I think has great promise, but this feature is key for mine and my team's workflow (I've been testing on behalf of our team). If there's any further instruction from the dev team about anything to do at my end to get it working, let me know - otherwise I'll have to move onto another product. Thanks.
Jeson P
Matt Fordham and Tim! Thanks for letting us know. I am checking this internally and will get back to you!
Jeson P
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Hi! This should be fixed by our development team by now :)
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Tim
Jeson P sorry still not working. New ClickUp tasks not syncing to Akiflow (start from scratch will remedy the situation but obviously we can’t do that every time )
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Matt Fordham
Jeson P Hi, not working for me either. Tasks not updated, new ones not synced to Akiflow. Do we need to install an updated application for this to work, or is the fix on the server side?
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Matt Fordham
Hi Jeson P have you got an update on progress on this issue? Happy to help with testing if needed.
Jeson P
Matt Fordham: Hello! Thanks for the extended support. Our dev team is currently looking into this and this is actually being prioritized. We well update everyone here :)
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Tim
I thought this was just me. Clickup integration completely broken for me at this stage.. Very frustrating.
Jeson P
Tim: Hi! We are currently looking into this and will update everyone on this thread asap.
Jeson P
Glad it is working fine on your end Mirko - You are running on what device btw?
Matt Fordham I can see that the previously opened case was updated yesterday and in high priority - We will update you ASAP
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Mirko
Jeson P Microsoft Windows 11, with Chrome and Firefox, Akiflow 2.45.22
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Matt Fordham
Hi Jeson P FYI issue still persisting for me on 2.45.20. Yesterday I tried deleting all Clickup tasks in Akiflow, deleting the integration, adding again. Same result - tasks come across as expected on the first pull, then are never updated (and new Clickup tasks created after the first pull also don't come across). Running Mac OS X 15.1. Thanks.
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Mirko
I don't have that problem, using Akiflow App 2.45.20. It does sync tasks where I am responsible (constantly 2-way):
- name, due date, dates
It doesn't sync:
- Description, priority, maybe more details
Jeson P
Hi Matt Fordham thank you for flagging this. Can you share if you are using the web or desktop app? If on Desktop, can you share what version are you in?
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Matt Fordham
Jeson P hi there. Desktop app v 2.44.24. Thanks
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Matt Fordham
Jeson P Hi FYI I just downloaded 2.45.19 and the issue is persisting. Everything imports great when I use the 'start from scratch / restart' function in Integration settings for Clickup. From then, though, there are no updates to tasks or new tasks pulled in from Clickup. Thanks.
Jeson P
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