Akiflow not syncing between android and desktop since most recent update
closed
F
Freed, Allie Rosetta
This is a pretty major issue - many tasks are no longer being synced between the desktop and android version, making akiflow almost unusable for me at the moment. Would greatly appreciate if this was looked at as soon as possible, as it's a major bug introduced in the newest app update.
Log In
Jeson P
closed
F
Freed, Allie Rosetta
Hello, I just want to share that I'm close to leaving akiflow because of this bug - it's made akiflow basically unusable for the past week and a half and has been extremely disruptive.
I really hope you can either roll back the latest update or figure out what's wrong, because if this goes on much longer I'll be cancelling my subscription.
Jeson P
Freed, Allie Rosetta: We know :( So sorry about this. Reported bugs are really important for us so we can start working on fixing them. Thank you so much for your understanding and continuous patience on this matter.
F
Freed, Allie Rosetta
Jeson P At the very least, please roll back the most recent update until this issue is resolved if at all possible. Thank you.
F
Freed, Allie Rosetta
Hello - it's been almost two weeks since any update on this, please at least address whether you can reproduce this issue on your end.
Jeson P
Hi Freed! We have a relevant issue about time slots not showing up. Can you please confirm if the tasks are not showing up or the time slots and tasks inside of it?
F
Freed, Allie Rosetta
Jeson P I've done my own testing, and it appears that time slots created in android to show up on windows, but not the other way around.
Furthermore, the tasks seem to be getting created properly, but when I check, move, or change the priority of tasks on android that information sometimes doesn't propagate to windows. It seems random - still haven't found a pattern.
Jeson P
in progress
F
Freed, Allie Rosetta
Bumping this, would really appreciate some assistance with this, am amazed nobody else has had issue with it.
F
Freed, Allie Rosetta
Hi, any updates on this? This issue has made Akiflow very hard to use, since I rely on android and windows being in sync for my daily life. Please give an update to let me know if this is being looked into! Thanks.
Jeson P
Freed, Allie Rosetta: I am closing this and will reach out to you via intercom so we can continue our communication there and so I can provide a prompt response to your concern.
F
Freed, Allie Rosetta
Further info - it appears on experimentation that syncing does go from Desktop -> Android, but not the other way around. Tasks I create or move on android are sometimes synced on desktop, but not always - it seems random when tasks are reflected and when they are not (or I haven't found a pattern yet).