IOS app not syncing with web
under review
J
Joseph
I am noticing that tasks that I checked off on the desktop app are not syncing with the ios app, even though hours have past.
Log In
Stefania
under review
Stefania
Hi Joseph! We just released a new app version both for desktop and mobile, where we fixed some bugs. Can you please check if this is happening again?
If so, could you share a screenshot so we can see the difference between mobile and desktop?
Thank you so much for your help!
J
Joseph
Stefania Here you go..... The black theme is the desk top and the white theme is from ios. Three of the tasks are overdue and SHOULD BE on each device ("Categorize budget. . . ." and "Jackie plane ticket..." and "Make decision . . ."
However, "Update Habit sheet" and "Stretch" were already checked off on the desktop app, but they are not syncing to the IOS app.
Lastly... is there a way to be notified when there is an update to a bug we report? I only happened to come to this site again to report a new bug when I noticed your text.
Jeson P
Joseph: Hi! Can you please try to full close your application - Syncing should be dynamic but sometimes device's memory capacity affects this. If you could also try to log out and log back in of your device please.
J
Joseph
Jeson P
Just did a full close and a log out/log back in but some old events are still on IOS that are not on the desk top version. I checked them off via the ios app so I'll see if the problem persists. I don't know if it matters but those two items that kept staying (update habit sheet and stretch) are recurring tasks, so maybe the glitch is there?
Jeson P
Joseph: So the recurring tasks are only appearing on the mobile and not on the desktop and no matter how you delete them or relog in they remain there?